Refund policy

Return Policy - For stock items, Jensen-Lewis Co., Inc. will make refunds within 10 days of purchase providing the merchandise is returned in original factory packaging and in new condition. Customer will be responsible for the actual round trip shipping charge and a 15% restocking fee. Refunds will be in the form of a store credit or credited back to the original credit card. No cash refunds will be given at any time.

Special Orders - For special orders a cancellation must be made within 3 days of purchase in writing. After 3 days a cancellation fee of 50% will be imposed. We reserve the right to cancel any order at any time by notifying you in writing and returning any monies received by us. Floor samples and sale items are final sale and not returnable.